Privacy Policy
Effective Date: 29th August 2025
App Name: HomeinTown
Developer Contact: hiteshsaini4834383@gmail.com / +91 78958 87593
1. Introduction
This Privacy Policy explains how HomeinTown collects, uses, and protects your personal and non-personal information when you use our mobile application, including the customer-facing portal (B2C) and the agent/property owner panel (B2B). By using the app, you agree to this Privacy Policy.
2. Information We Collect
- Personal Information: Name, email, phone number, property details (for agents), and location (if permission is granted).
- Location Data: Collected only with your explicit consent to show nearby properties and map-based listings.
- Device Information: Device type, operating system, crash logs, and usage analytics.
- Media Uploads: Photos, videos, and floor plans uploaded by agents/property owners.
3. How We Use Your Information
- To display and filter properties relevant to you
- To connect customers with property owners or agents
- To provide map-based features, virtual tours, and chat support
- To improve app functionality and fix technical issues
4. Data Sharing & Third-Party Services
We do not sell or rent your personal data.
We may share data only with:
- Google Maps (location services & directions)
- WhatsApp API (chat and communication)
- Analytics providers such as Google Analytics, Meta Pixel
- AI services (e.g., OpenAI, Eleven Labs for chatbot guidance)
- Law enforcement if required by applicable law
These third-party services have their own privacy policies. We encourage you to review them.
5. Data Retention
We retain user data only as long as necessary to provide our services, comply with legal obligations, or until the user deletes their account or requests data removal.
6. User Rights & Controls
- You may withdraw location permissions anytime via device settings.
- You may request account deletion and data removal by contacting us.
- You may opt out of marketing communications at any time.
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from minors. If we learn we have collected such data, we will delete it immediately.
8. Security
We implement industry-standard security measures, including encryption and secure servers, to safeguard your information. However, no method of electronic storage is 100% secure.
9. Policy Updates
We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or app notification.
10. Contact Us
If you have any questions, contact us at:
- Developer: Hitesh Saini
- Email: hiteshsaini4834383@gmail.com
- Phone: +91 78958 87593
- Address: Khautalli, Uttar Pradesh, India